Refund policy

WE ONLY OFFER STORE CREDIT FOR RETURNS. WE DO NOT ISSUE REFUNDS TO ORIGINAL METHOD OF PAYMENT.

ALL SALE ITEMS ARE FINAL

If you are unhappy with your purchase from www.shopvioletmuse.com will gladly exchange any full price item.
Item must be postmarked within 14 days of the delivery date to be eligible for exchange or store credit.
Any return received after 14 days will be returned to sender.

Returns
Returns older than 14 days will be rejected, and you will be contacted to have them shipped back to you at your expense. 
All items must be unworn/unwashed/unaltered with tags still attached to be eligible for exchange or store credit. 
Please include the return form when shipping your order back. If a return is made within the 14 day window, we will issue a digital gift card. We reserve the right to deny refunds or credits if the merchandise returned does not meet our return policy requirements.
Shipping costs are non-refundable.
Exchange
If you would like to exchange your item for a different size, simply leave a note in the package clearly stating the size you would like to exchange it for - we can not promise the size your are wanting will still be in stock once we receive your return. The best way to ensure that your get the item you are waiting is to send back the size that didn't fit, place a new order for the size you are wanting and leave a note in the package you are returning stating that you ordered a different size, we will then refund your for the returned item.